Server

Seasonal
FROM: April 15 – Oct. 15

Server

REPORTS TO:

  • General Manager
  • Front-of-House Lead
PAY: $14 – $17 Per Hour
TIPS: Split Tips
AGE: 18 & up

UNIFORM:

  • Fireside Feast T-Shirt
  • Apron
  • Jeans
  • Closed-toe, work-appropriate shoes

HOUSING: Not Provided

Fireside Feast is hiring Servers for our seasonal outdoor dining and guest experience in Ketchikan, Alaska. Servers are responsible for creating a warm, professional, and memorable guest experience while supporting plated service, buffet-style service, beverage orders, guest questions, and overall service flow.

This role is ideal for someone who enjoys hospitality, guest interaction, teamwork, and working in a high-energy tourism environment.

Key Responsibilities
  • Welcome guests and provide friendly, professional service.
  • Manage assigned tables or guest areas during service.
  • Assist with plated courses, buffet flow, and timely food delivery.
  • Help guests understand the menu, service style, and Fireside Feast experience.
  • Take and process drink orders, including included beverages and additional purchases.
  • Communicate clearly with kitchen staff, bartenders, hosts, bussers, and management.
  • Monitor guest satisfaction and respond promptly to guest needs.
  • Help maintain organized buffet flow and reduce long lines.
  • Stay knowledgeable about menu items, ingredients, and cooking techniques.
  • Assist with cleaning, resetting tables, service breakdown, and next-day preparation.
Shared Outdoor Team Duties

All Fireside Feast employees are part of a hands-on outdoor hospitality team. In addition to the primary job duties, this role may include:

  • Helping build, maintain, monitor, and safely extinguish fires and fire pits.
  • Assisting with prep, setup, restocking, cleaning, and teardown.
  • Sweeping, mopping, trash removal, organizing supplies, and resetting guest areas.
  • Beginning-of-season setup and end-of-season breakdown/winterization.
  • Light manual labor, including moving supplies, carrying items, and helping maintain the site.
  • Trail and site maintenance, including minor trail repair and clearing walkways.
  • Assisting with passenger flow and guest movement.
  • Driving passengers in company vehicles when trained, authorized, and approved by management.
Qualifications
  • Prior serving, restaurant, hospitality, or tourism experience preferred.
  • Strong guest service and communication skills.
  • Comfortable interacting with large groups of cruise passengers and visitors.
  • Ability to work quickly, stay organized, and remain professional under pressure.
  • Comfortable working outdoors in rain, wind, and changing Southeast Alaska weather.
  • Valid driver’s license preferred.
  • Must be legally authorized to work in the United States.
  • Food Handler Card required.
Benefits / Perks
  • Employee Discounts
  • Free Meal During Shift
  • Two Fireside Feast T-Shirts
  • Apron Provided
  • Split Tips

Appetizer

Fire-Grilled Appetizer Course

A small, fire-grilled appetizer designed to introduce smoke & char, offering a bold transition into the main portion of the evening.

Finish

Fireside Dessert

A relaxed, interactive dessert to close the evening—roasting marshmallows at your table or at one of our fire pits spread throughout the property.

Starter

Smoked Salmon Chowder

A rich & comforting opening course, prepared with house-smoked salmon & developed flavors inspired by coastal traditions.

Salad

Bread & Greens Course

Warm dinner rolls served with flavored, house-made butter, alongside a seasonal greens salad with a simple house dressing.

Main

Buffet Experience

A generous spread featuring slow-smoked meats & simply prepared seafood, including salmon cooked straight off the grill, complemented by seasonal vegetables, roasted roots, rustic grains, and classic sides.

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