Delivery

Order Confirmation:

Upon placing your order, we'll initially authorise your payment method, but won't charge it right away. We'll then verify with our supplier to ensure the product you ordered is ready for immediate dispatch. If everything checks out, we'll finalise the payment and promptly send your order on its way. Should there be any hold-ups, like an item being on backorder, we'll cancel the authorization and inform you of the situation.

UK Order Delivery:

After your order is confirmed, provided the items are in stock and ready for shipping, we'll proceed with charging your card and aim to ship your order within 5 working days. You'll receive an email with tracking information within 24 hours after your order ships. If you haven't gotten tracking info by the 6th working day, please get in touch with us at YOUR EMAIL HERE.com for assistance.

Free shipping is available for all orders above £500.

Damages:

We urge you to inspect your items carefully upon delivery. We recommend refusing delivery of any items found to be damaged. If you notice any damage post-delivery, please send us clear photos of the affected items at YOUR EMAIL HERE.com, allowing us to initiate an insurance claim on your behalf.